FAQ's: Frequently Asked Questions

I forgot my password. What should I do?

I forgot my password. What should I do?

In the event that you forget your password, click on the Forgot Password link on the login page and follow the directions on the screen to reset your password.

Why don't I have access to all of the features in QSROnline?

Your company administrator sets your access level and permissions within the QSROnline Client. If you do not have access to a specific feature or report but would like to, contact your company administrator.

Can I download the QSROnline Client on my home computer?

Yes! You can download the QSROnline Client on your home/personal computer. To download the QSROnline Client, go to www.qsronline.com/client.

*Please note the the QSROnline Client is a Windows based system. Therefore, your computer must run Windows in order to download the QSROnline Client.

How do I subscribe to emailed reports?

If granted permission from your company administrator, you can subscribe to a number of emailed reports best suited for your business. For instructions on how to subscribe to emailed reports, as well as which reports you may find most beneficial, view our Subscribing to Emailed Reports Help Guide.