FAQ's: Frequently Asked Food Cost Questions
How do I find missing inventory items on a Countsheet?
1. Click on the Countsheet Icon (clipboard), and click on the desired ountsheet type
2. Open your desired countsheet type from the listed options.
3. Within the open countsheet, check the box that says “show inactive items” on the top right hand corner of the countsheet. If the Inventory Item still does not populate, refer to the Inventory Item setup within the Food Cost Configuration to see if the Inventory Item is set to display on the selected countsheet type (shift, daily, weekly, monthly, etc.).
How can I take a Unit of Measure off of an inventory item on Countsheets?
1. Click on the Food Cost Configuration icon (hamburger).
2. Select the Inventory Items tab.
3. Select/highlight the inventory item needing editing.
4. Click the Edit Inventory Item button at the bottom of the screen.
5. Within this window, you can edit the UOM, plus much more about the selected item.
1. "Show on Countsheets" gives you the ability to select which countsheets you would like the selected inventory item to display on.
2. Remove the check marks next to Third and Smallest Unit of Measure to hide these Units of Measure on the countsheets.
3. Select Next when you have completed editing the selected inventory item.
How do I add a menu item in QSROnline?
The menu Item needs to be added to your POS system. Once we poll your POS data on our end, the new menu item will populate in the QSROnline Client.
How can I compare my food cost across all of my stores?
Why do I have negative Actual Food Cost Usage?
Negative actual food cost usage is a result of gaining inventory due to missing purchases, unmapped vendor items, or counting errors.
Why do I have a negative Variance Food Cost?
A negative variance cost is due to using less product that what your ideal food cost (menu item + recipe) called for. A negative variance cost can also indicate an incorrect inventory count or an issue with a recipe and/or product mix.
How do I delete a duplicate inventory item?
How do I delete an inventory item on a menu/prep item recipe?
1. Click on the Menu Icon.
2. Hover over Food Cost.
3. Click on Recipe Editor.
4. Select the option to show Menu Items.
5. Find your Menu Item, and highlight the Inventory Item you wish to delete.
6. Hit the delete key on your keyboard.
*Please note that deleting an inventory item has the potential to affect historical inventory counts, food cost percentages, and recipes. For instance, if that deleted inventory item was previously counted on any countsheet or is mapped to recipes, those associated countsheets and recipes will be skewed because they will be lacking data (the deleted inventory item).
How do I delete a menu item that I no longer use from my menu items list?
Menu items, such as LTO's, old discounts, and specials that are no longer used or offered to customers can be removed from your menu items list. This is done through your POS system.
Find those old menu items within your POS system, and mark them as inactive. Do NOT delete them from your POS system. Deleting menu items within your POS system will only negatively affect your historical data within QSROnline.
Where does the menu item pricing on the Recipes come from?
Once the Vendor Items are mapped to the Inventory Items, the pricing in both the Recipe Editor and Countsheets will automatically update when a new invoice is received.
You also have the option to view the Costing Model to view different pricing options for a menu item, including highest price paid, lowest price paid, average price, very latest price paid, or a specific unit's price for that item. The Costing Model can be accessed within the Recipe Editor. Simply select the item you're wishing to view prices for within the menu items list. Then, use the Costing Model on the top, right-hand side to view the different prices for the selected item.
What does the ~ symbol mean on my inventory items?
The tilde "~" symbol may sometimes be listed in front of a unit of measure on selected inventory items. For example, if you have salad dressing as an inventory item, and its smallest unit of measure is ounce, ounce may be written as "~ounce." When a tilde symbol is written in front of a unit of measure, it means that the unit of measure will not be listed on your countsheets. Therefore, if you only wanted to count your salad dressings by bottle or each, you could take ounce off of your countsheet by listing it as "~ounce."
I can't find an old countsheet that was entered in QSROnline. What can I do to find it?
By default, QSROnline only displays countsheets created in the last 14 days. If you are looking for a countsheet created prior to those 14 days, you can easily find it by altering your date ranges at the top right of the window.